(File photo: Passenger line up)

By The Canadian Press

TRAVEL DELAYS

International travellers delayed as customs systems down at airports nationwide

Jul 28, 2019 | 9:24 AM

VANCOUVER – International travellers in Canada can expect long delays in order to clear customs today due to a national outage of the Canada Border Services Agency’s primary inspection kiosks and NEXUS.

Jenny Duncan, a spokeswoman for Vancouver International Airport says YVR was notified of the outage around 7 a.m. Pacific Time and international flight arrivals began to get busier around 11 a.m.

Duncan says she doesn’t have statistics handy, but an hours-long outage of the CBSA systems is “very rare” and CBSA staff are working to resolve what she believes to be a technical issue.

Airport staff tweeted at around 1:30 p.m. that they are working to help arriving guests fill out customs forms manually, as well as keep people hydrated.

A number of other airports across Canada have taken to Twitter to warn travellers about similar issues, including Ottawa, Calgary, and Toronto Pearson.

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A representative from the Canada Border Services Agency did not immediately respond to a request for more information.

(The Canadian Press)