Old tech, passwords galore hurt US tracking of visa holders
LOS ANGELES — U.S. immigration agents waste their time logging in and out of archaic computer systems while trying to track down foreigners suspected of overstaying their visas only to find out later that many visa holders have left the country, said a government watchdog report released Thursday.
Agents and analysts must use 10 to 40 passwords to access the computer systems and 40 per cent of the cases investigated one year turned out not to be overstays, said the report by the U.S. Department of Homeland Security’s Office of Inspector General.
The report also disclosed that U.S. Immigration and Customs Enforcement agents have been locked out of computer systems for periods ranging from several minutes to days. Some agents kept their passwords written out on their desks, creating a security risk, the report said.
One agent said nearly one in five of the visa holders he investigated had already left the country, and pursuing those leads took 225 hours of his time, according to the report.


