TD Bank reviewing concerns about sales practices, CEO Bharat Masrani says
TORONTO — TD Bank has enlisted the help of an outside company to review its business in light of reports that some employees allegedly broke the law in order to meet sales targets and keep their jobs.
“It’s not an unusual event in the bank that we ask outside firms to come and assist us,” CEO Bharat Masrani told reporters following the bank’s annual shareholder meeting Thursday.
“Many times they are able to provide us with resources, they are able to provide us with perspectives from the industry.”
Masrani declined to say which firm would be helping the bank or how long the process will take.