File photo (Image credit: CFJC Today).

By Mable Elmore, MLA for Vancouver-Kensington and Parliamentary Secretary for Anti-Racist Initiatives

SOUND OFF

SOUND OFF: New helpline provides support to victims of racism

Jun 5, 2024 | 10:30 AM

THERE’S NO PLACE for hate in B.C.

Over the past few years, we’ve seen a disturbing uptick of racist incidents, like Islamophobia, anti-semitism, and anti-Asian hate, being reported in B.C. What’s even more concerning is that we know that many incidents go unreported and leave victims alone to manage the aftermath.

That’s why a new initiative has been launched to provide crucial support for individuals who have experienced racist incidents. The United Way 211 Racist Incident Helpline offers trauma-informed help in over 240 languages. This toll-free service is specifically designed for people who have faced discrimination or racism because of factors like race, culture, ethnicity, or place of origin.

People who reach out to the helpline will receive personalized support and guidance, including potential referrals to local community services like counseling or assistance with law enforcement reporting. Information collected anonymously will help our government learn where and how racism is showing up in B.C. and give us a better understanding of the prevalence and nature of racism in British Columbia so that we can take action and combat racism through government programs and initiatives.

We want all British Columbians to feel supported, and to thrive in their communities. The launch of the Racist Incident Helpline will hopefully help people find personalized supports and help foster a more understanding and inclusive culture in our province. Prior to its launch, extensive consultation was conducted with people from all over B.C., with lived experience, to ensure the helpline’s approach is culturally sensitive and effective.

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Combatting racism in our province is an all-hands-on-deck effort, and local organizations interested in contributing to the helpline’s referral database can apply for funding through United Way BC.

The United Way BC 211 Racist Incident Helpline operates weekdays from 9 a.m. to 5 p.m. Pacific time, with voicemail options available outside these hours in 240 languages. It’s important to note that the helpline is not a substitute for emergency services, and individuals in immediate danger, or need of medical services, should contact 911.

Our government will continue to do the work to combat racism and hate here in B.C. and make sure all British Columbians feel safe and supported.

If you, or someone you know, needs support after a racist incident, please call the Racist Incident Helpline, toll free, at 1-833-457-5463 (1-833-HLP-LINE).

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Editor’s Note: This opinion piece reflects the views of its author, and does not necessarily represent the views of CFJC Today or Pattison Media.