By Canadian Press

Veterans minister boasts of backlog reduction attributed to COVID-19 problems

Nov 12, 2020 | 10:15 AM

OTTAWA — Veterans Affairs Minister Lawrence MacAulay is boasting about a reduction in the number of outstanding requests for assistance from veterans with disabilities, even though advocates say COVID-19 is the real reason for the apparent improvement.

MacAulay repeatedly told a parliamentary committee today the backlog of claims from former service members was starting to decline, which he credited to staff at Veterans Affairs Canada. 

The number of outstanding applications fell from 49,000 at the end of March to 45,000 three months later, the first such reduction in years.

Yet veterans’ advocates say what is really happening is that the COVID-19 pandemic is making it hard for former service members to get the medical reports and other paperwork needed to apply.

Veterans Affairs says around 8,000 veterans applied for federal benefits and services during the first three full months of the pandemic, which is about half the normal number, while the number of claims processed by the department was unchanged.

1000 Ways to Heal

1000 Ways to Heal: Moons

Dec 10, 2024

Question of the Week

Should Mayor Reid Hamer-Jackson apologize or resign after it was found he breached a section of council's code of conduct for allowing false or misleading information to be communicated?

Dec 09, 2024

One Man's Opinion

COLLINS: Donald has it wrong - again

Dec 08, 2024

The committee also heard from advocates and unions that the Liberal government’s plan to hire hundreds of temporary staff to deal with the backlog doesn’t go far enough.

This report by The Canadian Press was first published Nov. 12, 2020.

The Canadian Press