Ottawa axes longer deadlines for answering veterans’ requests for service

Apr 30, 2019 | 11:51 AM

OTTAWA — The federal government is backing off a plan to give bureaucrats more time to respond to veterans seeking benefits and support for their service-related injuries.

The idea was floated last fall, when Veterans Affairs Canada said it wanted to give veterans a more “realistic” idea of when they could expect to hear back about their requests for assistance.

That followed years of criticism about former service members’ being forced to wait months longer than promised to get support — or even find out whether they qualified for help.