The future of grocery shopping is upon us. It’s called Click and Collect, and it’s available right now at your Real Canadian Superstore in Kamloops on 910 Columbia Street West. What is Click and Collect? It’s the most modern and convenient way to shop for all your groceries without leaving your vehicle. That’s right- you don’t have to leave your vehicle! Now how convenient is that.
Here’s how it works. To take advantage of this first class digital experience, you simply go to Superstore.ca, set up a profile, and you’re in business. There are any number of reasons why you just don’t want to get out of the car and get groceries, but with Click and Collect, that’s a thing of the past. Tina Godard, Click and Collect Department Manager in Kamloops, puts it this way- “people just love this new way of shopping. You can shop for virtually all items in the store. It’s so easy. You can order from home, drive to the store, out we come with your groceries, load them in your vehicle, and you’re good to go. It’s that simple.” And simple it is. Godard says the program was rolled out in Kamloops August 2nd, and it’s getting more popular by the day, as more and more people understand how easy it is.
Once you get your account profile set up, you simply go online and place your order. You decide when you want to pick up your order, and drive to the store. There are designated parking spots for Click and Collect customers. Simply pull in, call the number on the sign, and staff will bring your order to you, put it in your vehicle and send you on your way.
Godard says “people can’t believe how simple it is. When I tell them we have this great new way of shopping, their face drops and they say ‘ARE YOU SERIOUS?’ And I say yes we are, it’s that easy. “
When you go online and access your account, you can see items individually or by department. You can customize your order to suit your needs. “We encourage our customers to give us as much detail as they want on the order form,” says Godard. “You like your bananas more green than yellow? That’s what you’ll get. Tell us the way you like the meat cut. We’ll accommodate you.” Expert shoppers are trained to provide you with the best/freshest food and shop with your preferences in mind. This shopping experience is all about great customer service and convenience
Godard says the program is designed for anyone. While some people, like seniors and those with mobility issues, really find it great, moms looking to save time in a busy day, people from outlying areas coming into town to shop- all love the convenience. It doesn’t matter why you want to shop online, this program is for you. “When you can save time”, says Godard, “It means you can have more quality time with your family, and who doesn’t want that in the busy world we live in.” And if you’re one of those shoppers who really doesn’t like the idea of wandering up and down every aisle, let the expert personal shoppers do the walking for you. With today’s go-go-go lifestyle, Godard says the program has really taken off.
There are only a couple of rules to the program- there are six two-hour time slots from 9:00am – 9:00pm during the day when windows are open to pick up the groceries, and you need to order at least four hours before you want to pick up. That makes it easy for the Click and Collect expert shoppers to put your order together in a timely fashion to make sure everything is fresh when it gets to your car. You can pay with a card on file, or use the debit machine or cash when the groceries are delivered. When you order, you’ll have access to the same great deals you’d fine in-store.
And you can link to your PC Plus account to see past purchases, shop personalized offers and earn points. “It’s the new face of grocery shopping,” enthuses Godard. “We aim to please-it’s all about customer service. When you’re happy, we’re happy.”
To take the first step toward a whole new shopping experience, go to www.superstore.ca and see what Click and Collect is all about. You won’t be disappointed.
- Written by CFJC Today staff with files and information supplied by Real Canadian Superstore.
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